Data protection and privacy policy

Hotel Sonnengut GmbH & Co. KG
Am Aunhamer Berg 2
84364 Bad Birnbach
eMail: info@sonnengut.de


The privacy policy covers the collection and use of personal information that may be collected at contact, for example, when you visit our Web site, when you request, book, purchase, or call us. Please take a moment to read the following document that informs you about how Hotel Sonnengut GmbH & Co. KG deals with your personal data, which types of data are collected at all, how and for what purpose this data is used , to whom Hotel Sonnengut GmbH & Co. KG will distribute this data and how Hotel Sonnengut GmbH & Co. KG protects your personal data.


Your personal rights are of the highest priority and Hotel Sonnengut GmbH & Co. KG makes every effort to protect these rights.


Any further data protection obligations beyond this data protection agreement shall remain unaffected.


Why does Hotel Sonnengut GmbH & Co. KG collect personal data?


Hotel Sonnengut GmbH & Co. KG collects and uses your personal data in order to provide you with an excellent customer service, an easy access to our website and to offer you an optimal service. In addition your personal data helps Hotel Sonnengut GmbH & Co. KG to keep you informed about the latest product announcements, special offers and other developments, which we believe may be of interest to you.


If you are not interested in being kept up-to-date with the latest developments and current product and service information, please let us know at any time.


What data is collected?


There are a number of situations in which your personal data can help Hotel Sonnengut GmbH & Co. KG to provide you with a better service. For example, you might be asked for personal details when you start a transaction. You will only be asked to provide information that is relevant to the situation. This includes, for example, the name, postal address, telephone number, e-mail address, and preferred method of contacting or credit card data. In addition, Hotel Sonnengut GmbH & Co. KG collects information for market research, in order to get to know our customers better and to offer you a more effective service. In addition, Hotel Sonnengut GmbH & Co. KG collects data about the customer activities on our website. Based on this data, Hotel Sonnengut GmbH & Co. KG can determine which information is really useful for our customers and which areas of our web sites and Internet services they are most interested in.


When does Hotel Sonnengut GmbH & Co. KG pass on personal data?


Hotel Sonnengut GmbH & Co. KG takes the protection of your personality rights very seriously. Hotel Sonnengut GmbH & Co. KG assures you that it neither sells nor lends your contact information to other providers. In order to provide you with an exemplary service, Hotel Sonnengut GmbH & Co. KG may pass on your personal data to legal entities, which, however, are obliged to protect this data in accordance with the data protection regulations. In some cases, it may be an advantage for Hotel Sonnengut GmbH & Co. KG to provide certain personal data from you to other companies that have entered into a strategic partnership with Hotel Sonnengut GmbH & Co. KG or which work for Hotel Sonnengut GmbH & Co. KG and which provide you with products and services on our behalf. These companies can help us process information, provide loans, execute customer orders, deliver products to you, manage and maintain customer data, provide customer service, evaluate your interest in our products and services, to do customer research or to carry out customer satisfaction surveys. These companies are also required to protect your personal data in accordance with our privacy policy for the protection of your privacy. In some cases, Hotel Sonnengut GmbH & Co. KG may be required to disclose your personal data due to legal regulations or legal proceedings.

How does Hotel Sonnengut GmbH & Co. KG protect your personal data?


Hotel Sonnengut GmbH & Co. KG takes precautions, including administrative, electronic, and physical procedures, to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
The site uses the industry standard SSL (Secure Sockets Layer) in some places for encryption. This ensures the confidentiality of your personal information and credit card data when you are on the Internet.
You, too, can help us and take appropriate precautions to protect your personal data on the Internet. Often change your password. Use a combination of letters and numbers and make sure you always use a secure web browser.


Integrity of your personal data


Hotel Sonnengut GmbH & Co. KG has taken protective measures to ensure that your personal data is always correct, complete and up-to-date for the intended use. You may, at any time, have the right to access and modify the personal data you provide. You can help us make sure your contact information and preferences are correct, complete, and up-to-date. You may also request a copy of your personal information by contacting us at the email address below.


Cookies and other technologies


As is common on many other websites of companies, Hotel Sonnengut GmbH & Co. KG also uses so-called "cookies" and other technologies to gain a better understanding of which areas of our website are particularly popular, how visitors navigate across the website and how much time they spend in the different areas. In addition, Hotel Sonnengut GmbH & Co. KG uses cookies and other technologies to ensure that our online advertising is effective and actually makes our customers aware of our products and services. Hotel Sonnengut GmbH & Co. KG uses cookies and other technologies to analyze the traffic on our website so that we can further improve its design and functionality and to investigate the efficiency of communication with our customers. In addition, Hotel Sonnengut GmbH & Co. KG uses cookies to make the website more suitable for your needs and to provide you with even more convenience when navigating.


Like most Web sites, certain information is collected automatically by us and stored in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet service provider (ISP), referral / ending pages, operating system, date / time stamps, and clickstream data.


In some of our e-mail messages, Hotel Sonnengut GmbH & Co. KG uses a so-called "click-through URL", which is linked to the content on our website. When you click such an URL, you pass our Web server before you reach the actual target web page. Hotel Sonnengut GmbH & Co. KG follows these "click-through" data to determine the interest in specific topics and to measure the efficiency of communication with our customers. If you want to avoid collecting such data, simply do not click text or graphic links in e-mails.


In addition, Hotel Sonnengut GmbH & Co. KG uses so-called "pixel tags" (tiny image files), which provide information on which areas of our web sites our customers have visited, or measure how effectively customer searches have been on our web site.
With the help of pixel tags, Hotel Sonnengut GmbH & Co. KG can also send e-mail messages in a format readable by the customer. In addition, we can check whether e-mails have been opened to ensure that Hotel Sonnengut GmbH & Co. KG only sends messages that really interest our customers.


Our company-wide commitment to the protection of your personality rights


As already mentioned, Hotel Sonnengut GmbH & Co. KG takes the protection of your personality rights very seriously. In order to ensure the security of your personal data, these guidelines are passed on to all employees and security precautions to protect personality rights within the company are strictly implemented.
The website contains links to other companies' web sites. Hotel Sonnengut GmbH & Co. KG is not responsible for the handling of personality rights by these companies. For this reason, Hotel Sonnengut GmbH & Co. KG recommends that you contact these companies for their privacy policy.

Use of external services


Use of Facebook plugins

These pages use plugins from the social network facebook.com operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").
If you open Internet pages with a plug-in of this kind, you will be connected to the Facebook servers and the plug-in will be displayed on your website. This will send to the Facebook server which of our web pages you have visited. If you are logged in at Facebook as a member, Facebook assigns this information to your personal Facebook user account. When using the plug-in features (e.g., clicking the "Like" button, submitting a comment), this information is also mapped to your Facebook account, which can only be prevented by logging out before using the plug-in.
For more information on how Facebook collects, uses, and protects your privacy, see the Facebook privacy policy.


Questions concerning the protection of personality rights


If you have any questions or concerns about the privacy policy, please contact us by sending us a message (contact details see below).
You can, of course, request information from Hotel Sonnengut GmbH & Co. KG about you, where this data comes from, where it is used, and to whom it is transmitted. In addition, you can also correct incorrect data or delete unauthorized data. The provisions of the Data Protection Act shall apply.
Hotel Sonnengut GmbH & Co. KG is entitled to change the data protection policy from time to time. If significant changes are made, a corresponding notice is published together with the updated version of the data protection declaration on our website.

Hotel Sonnengut GmbH & Co. KG

Am Aunhamer Berg 2

84364 Bad Birnbach

E-Mail: info@sonnengut.de

Version date: October, 20th 2017

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